Let Summer Read 2016 Begin!

copyright 2016, U of Toronto Press

Happy July, true believers! As promised nine days ago, the shiny new Teaching Prof in Progress Book Club is launching an inaugural Summer Read virtual book discussion. And everyone who teaches (or cares about teaching and teachers) in higher education is invited… So let’s get this party started!

4thofjulyspeedodude

promise that guy will not be there.

Our first Summer Read will be a discussion of Maggie Berg and Barbara Seeber’s The Slow Professor: Challenging the Culture of Speed in the Academy (2016, University of Toronto Press) on the Goodreads social media site. And getting involved is super easy:

Participation will also be easy.  I will post discussion questions on the Book Club’s page, and we’re off! You can respond, post your own discussion questions, and engage one another throughout the month of July until August 8 as your summer schedule allows — flexibly, on your own time.

To give you a teaser of what we’ll discuss, here are the questions for the Introduction to the book — a tad provocative, if I do say so myself? [And sorry, but no page numbers for the quotations… I’m reading the Kindle edition.]

(1) The Introduction points out the familiar 1-2 punch that motivated the authors to write the book:

  • “Flexibility of hours can translate into working all the time, particularly because academic work by its very nature is never done.”
  • “When we look at studies of academic stress, we are struck by how many situations identified as sources of work stress are about lack of time.”

Let’s start the conversation by addressing the elephant in the room: is this problem, ultimately, unfixable? What have been your experiences with this dilemma? Thoughts?

(2) At one point the authors observe, regarding policy change at our institutions,

  • “A surprising common thread in studies of the corporate university is an emphasis on change being in the hands of individual professors.”

Potentially empowering, sure, but adding to our stress? What kinds of related observations and/or experiences have you had? Thoughts?

(3) What else struck you as important in the Introduction? Observations? Questions for the group?

Intrigued???? Hope so!  Come join the club, tell your friends, colleagues and grad students about it (and the TPP blog, and the Facebook and Twitter platforms), and let’s meet in the salon!

Slowing down… feelin’ groovy? or delusional?

Sometimes tourist traps really get the job done.

So, how has your summer been so far? I have been pretty good about taking it easy and refreshing myself. While I have only very recently started back on working out and getting back in shape (only a month behind my resolved schedule), I just wrapped up a fun family vacation to Branson, Missouri — a few days of amusement park-ing, tacky-tastic touristing, and time in the pool with my kids and on the town with my best girl.

I haven’t been all lay-about idle (as my summer school prep and recent relaunching of this blog attest)… but I have been slowing down, and feelin’ groovy.

Alas, the incursions of the real world inevitably intrude as they will — time-sensitive e-mails about administrative matters from colleagues and students, and the realization that summer school will start all to soon, meaning summer school prep Must. Be. Finished. Soon.  I want to feel groovier more consistently, but sometimes going slower makes me feel anxious and guilty — not very groovy at all. Sound familiar?

[A potentially useful response for all of us after the jump!]

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Where have I been? Just truckin’ along…

Robert Crumb, http://www.trippystore.com/robert_crumb_keep_on_truckin_black_light_poster.html

 

Welcome back to the blog, new readers and true believers. Lately it occurs to me, what a long, strange trip it’s been.

 

Some of you might have little tickles in the back of your brain, vague memories of my last post on August 24, 2015. I was preparing to begin the next career adventure: a new faculty position in the University of Missouri’s Department of Communication. For the new fellow traveler, or for those needing a reminder, click here for the post.  The first day of school is often a time of verdant optimism — it always has been for me. And so there I was, anticipating with enthusiasm my regular blog updates, chronicling this pivotal year of transition, reflecting on the challenges, rewards and discoveries of the sea change from tenured full professor and part-time administrator at a small liberal arts college to non-tenure-track teaching faculty at a flagship public research university.

And then life happened.

Doesn’t it always?

 

(Find out what happened after the jump!)

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Thoughts on starting over on the first day of school.

Last week my two kids started the school year in a new state, in a new town, in new schools. Today, it’s my turn.

Well, for the most part. There have been a number of preliminary moves up to this point: acquiring the new office and the new e-mail address, meeting with my new department chair, attending start-of-the-year orientation meetings and barbecues for faculty. But today brings Zero Hour. After spending fourteen years at my previous small liberal arts college, departing as a tenured full professor with a slate of class preps in the can and administrative experience, today I begin the next stage of my career as a non-tenure-track teaching faculty member at an R1 flagship state university. I’m doubling my teaching load from last year, with courses I haven’t taught in over a decade. Even the calendar of the academic year is different. And I’m shaking in my boots.

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Help Your New Faculty (Re-)Launch Their Careers!

As I relaunch this blog, I am also relaunching in other ways as well.

My family has recently relocated from our home of ten years to a new home in a new state. That means my kids are starting new schools and starting to make new friends. And my wife and I are starting new faculty positions at a new university. As my partner is starting a career as a newly minted Ph.D. on the tenure-track, I am relaunching my career from one of tenured full professor at a small liberal arts college to one of NTT teaching faculty at a large R1 university. And today I will participate in an orientation for a multi-section course (in a subject I haven’t taught on over a decade!) with new doctoral students, some of whom have never taught before. So, obviously, restarts and new beginnings are pretty salient for me right now.

In my previous position as a faculty developer, I co-led a new faculty orientation program and a year-long group mentoring program for first year faculty. This morning I’m remembering the excitement and anticipation of those folks, as well as their questions, concerns, and anxieties. They are very real in my home this year, as they are in the homes and offices of new faculty everywhere. Folks who are relaunching their professional lives, either as brand new faculty or as experienced faculty in new institutions, are relaunching their personal lives as well. It’s important, then, for faculty colleagues and administrators to make sure that they (we???) have the resources and support for a successful launch and a safe, productive flight into new skies.

Tanya Golash-Boza from the University of California at Merced provides the following useful suggestions in this morning’s Vitae (which, especially if you are new faculty, is a great career development resource to follow). These are easy things that faculty leaders and institutions can provide that can really make a difference in this crucial period for new faculty.

If you have additional thoughts or suggestions, please share in the comments! And do feel free to “relaunch” this post and the TPP in progress to the new faculty and faculty developers you know!


10 Ways to Support New Faculty

August 13, 2015

As we near summer’s end, many colleges and universities are looking for ways to support new faculty members arriving on campus. Administrators and senior professors often realize that the old system of de facto mentoring — with older faculty casually showing their new colleagues the ropes — has its limitations.

Institutions usually start upgrading their faculty mentoring in two basic ways. First they formally assign a mentor to each new faculty member. Second,they set up a series of workshops on how to be successful on the job.

The system of assigning a mentor to each new hire is an important baseline. However, it has some of the same pitfalls of the de-facto system in that not all senior professors are good mentors, and many times they do not relate well to the challenges faced by new faculty. And it’s unrealistic to expect one faculty member to meet all of the varied needs of a junior colleague. Likewise, workshops on “How to Write Your First Book” or “Getting Your First Grant” can be indispensable, but many new faculty need support beyond a few one-hour, one-shot seminars.

Those two approaches are certainly better than nothing. However, there are many other, more creative ways of mentoring new (and older) faculty. I offer the following list of 10, none of which cost more than a few thousand dollars, and some of which are practically free.

  • Organize family meet-and-greets in a campus gym.

New faculty with small children often find it difficult to attend an evening event, and are also interested in meeting other professors with kids. Organizing a family-friendly meet-and-greet in a fun place like a gym can be a great solution. Make sure there are organized activities for the kids or even a few giant yoga balls to toss around.

  • Offer small grants to junior faculty to travel for off-campus mentoring.

In addition to on-campus mentors, newcomers to the profession often need to build their network by finding mentors and advocates outside of their home institutions. Departments can help by setting aside money to help faculty members defray such travel costs.

  • Give small grants to new faculty to invite senior scholars to campus.

The idea here is to ask visiting scholars to critique the work of new junior faculty. This often takes the form of a “book workshop” where a new faculty member invites three other academics to campus to discuss and critique the junior scholar’s book manuscript. I know faculty members who have done that, and found it a very valuable experience.

  • Sponsor campus discussions of books on writing and good work habits.

There are tons of amazing productivity books out there that new faculty should read, such as How to Write a Lot: A Practical Guide to Productive Academic Writing. Even better than just reading a book is to get together with colleagues to discuss the book. That not only ensures that the book doesn’t just sit on the shelf; it also gives people the opportunity to share pointers, work through challenges, and hear about other helpful books.

  • Reward stellar on-campus mentors.

As I mentioned, not all faculty members are capable mentors. By establishing a mentoring award, the university can both honor people who are good at mentoring and establish role models for other faculty who would like to be better mentors.

  • Create training workshops for faculty mentors.

Many faculty members have no idea how to be effective mentors, but they can learn. In training workshops, award-winning mentors can provide tips on their most effective mentoring practices.

  • Hold monthly problem-solving lunches.

A free lunch is an inexpensive, easy, and much-appreciated way to get academics together. A monthly lunch for new faculty gives them an opportunity to both make friends and talk through common challenges.

  • Organize writing feedback groups.

All academics need feedback on their writing. It can be challenging, however, to find people to critique your work. One way around that problem is to organize small writing groups with four members who meet four times during the semester or quarter. At each meeting, one person gets feedback on their work from the rest of the group, so hat by the end of the term each participant has gotten their work critiqued.

  • Organize writing accountability groups.

Writing feedback groups can be great when we need critiques, but sometimes we just need encouragement and support. Institutions can help faculty members by organizing four-member writing accountability groups that meet once a week for an hour. That helps motivate the group members to keep writing and also gives them a place to talk about productivity challenges and successes.

  • Provide a faculty-only writing space on campus.

Many academics have trouble writing in their offices because of constant interruptions. One solution is to create a quiet space on campus where faculty members can go to write. If the space has coffee, even better!

At many institutions, a cultural shift in mentoring practices is needed. A place that has long had a de facto or nonexistent mentoring program can be transformed into one where a positive mentoring culture exists. Mentoring programs will not be successful if they are “one size fits all.” However, by offering a variety of options, colleges and universities can support their faculty members and build community while they are at it.

Tanya Golash-Boza is an associate professor at University of California at Merced.

– See more at: https://chroniclevitae.com/news/1097-10-ways-to-support-new-faculty?cid=VTEVPMSED1#sthash.5FJRJFtR.dpuf

It’s that time again!!! “What Do You Do on the First Day of Class?”

As part of the TPP relaunch, here’s some helpful stuff for the start of the academic year!

Teaching Prof in Progress

If you’re a school geek like me — not to mention if you’re a parent — the first day of school is a magical time.

But for us teachers, it can also be a nerve-wracking time… there are a number of goals we have for kicking off our class in the right way: establishing our own persona, introducing the course in a way that whets the students’ appetites, establishing clear expectations, and establishing a welcoming and warm yet serious classroom environment. [Maryellen Weimer blogged a short yet dead-useful summary of goals and tips last year in the Teaching Professor.] Yeah, yeah, we introduce the syllabus, but what then?

Just in time, Josh Boldt at the University of Georgia shares a great idea — both for building a welcoming classroom culture and for helping you learn names and faces! — in Vitae. Boldt also gives a shout-out…

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Make a great first impression… with your syllabus!

As part of the TPP relaunch, here’s some helpful stuff for the start of the academic year!

Teaching Prof in Progress

The old cliche reminds us that we never get a second chance to make a first impression. So true.

This is particularly true for the first day of class, and that all-important document that goes along with it: the syllabus. Sure, the syllabus fulfills some specific course information and management functions. But it can also play a crucial part in how you come across as a teacher, and how your course is framed and received by students.

Just in time for your last-minute syllabus completion crunch, here’s an oldie-but-goodie post on theTeaching Professor Blog by Maryellen Weimer. There’s good stuff here to consider in order to help your syllabus help you make an effective first impression — and maintain it as long as students continue to use the syllabus in your course.

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AUGUST 24, 2011

What Does Your Syllabus Say About You and Your Course?

By: Maryellen…

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Avoid the facepalm: Take charge of your online personal brand

Anyone who has ever been on a big job interview or in a faculty review hearing may have had bad dreams or anxious imaginings of  a nightmare scenario: just as things appear to be going well, the interviewer asks you about an embarrassing or compromising situation from your past — anything from a brush with the police or your attendance at a drunken bacchanalia to your former affiliation with a questionable group or ill-advised public performance. Luckily, you remind yourself, such skeletons in your closet are matters of the past that this employer or panel of evaluators could never find out about… right?

As we learn more every day in our increasingly ubiquitous digital landscape, the twin pillars of online data searching and social media make it easier than ever for potential employers or merit reviewers to discover the details of our lives, be they laudable or loathsome. The controversy over the revoked appointment of Steven G. Salaita at the University of Illinois in reaction to his inflammatory Twitter rhetoric is perhaps the most high-profile example of online presence affecting an academic job search. It is easy to imagine far more mundane discoveries happening earlier in the search process resulting in unfortunately negative perceptions of one’s online persona.

While many of us in academia might chafe at the notion of “personal branding” and self-marketing from the business employment world, the fact remains that higher education is no different than any other industry in its capacity and potential interest in mining social media for information about potential hires or promotions. In addition, internet searching is a common-sense way to vet potential guest speakers or other folks that might visit campus — if this could be you, it’s definitely a good idea to ensure that the “you” that emerges from a Google search is the you you want to present. That’s why taking your “online presence” as a key component of your personal brand is important.

Kelli Marshall from DePaul University wrote the following piece for the Chronicle last week. It provides some helpful advice and links to resources for helping you take proactive steps toward having the kind of online personal brand that will help rather than hinder in your professional life. Avoid the painful facepalm!

For additional insights into creating an online presence for your personal brand, check out Lesley McCollum’s “A Beginner’s Guide to Establishing an Online Presence” in Inside Higher Ed.


January 5, 2015

How to Curate Your Digital Identity as an Academic

If you don’t manage your online presence, you are allowing search engines to create it for you

How to Curate Your Digital Identity as an Academic 1

In 2009, anyone who searched my name on the web would first encounter the opinions of a disgruntled Midwestern undergraduate who lambasted me for being an unfair, unprofessional, and essentially ignorant professor.

Oddly enough, the student was angry because I had begun incorporating Twitter into the classroom. I was among the early advocates of using the social-media site in teaching, especially in large lecture-based courses. While many of the 120 students in my introductory film course embraced the Twitter assignments I devised, a handful revolted, including this particular student. He took to the Internet to express his belief that social media had no place in the college classroom, and any professor who thought otherwise was not only oblivious to Twitter’s intent (It’s for socializing, not learning!), but also graded her students unreasonably. In his diatribe, he called out my name, school affiliation, and the classes I taught.

Because I attended a graduate school focused on technology and digital media (even for those of us in the humanities), I’ve had an Internet presence since 1999. Teaching assistants in my Ph.D. program were required to, at the very least, post their syllabi online. Our advisers also encouraged us to have our own websites (or pages), which we rudimentarily made via software like Microsoft FrontPage (1996) and Netscape Composer (1997). So I’ve been aware of the need to shape one’s digital identity or online persona for quite a while now.

But of course, the Internet changed significantly between when I left graduate school in 1999 and my student’s public critique of me in 2009—see, for example: Google rankings, social media, sitemaps, shifts in search algorithms, robots, crawlers, and search-engine optimization in general. The Internet has changed even from 2009 to today. Suffice it to say, that undergraduate’s tirade is now buried deep in the web. Nowadays, the first item to appear when anyone plugs my name into a search engine is my personal website, followed by my social-media presence, and then direct links to the mainstream publications for which I’ve written.

So how might academics—particularly those without tenure, published books, or established freelance gigs—avoid having their digital identities taken over by the negative or the uncharacteristic?

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Resolve to reflect on teaching in 2015!

The New Year often brings with it an invitation to reflect on past actions and future prospects. We make resolutions aimed at self-improvement for the year ahead (for me, it’s getting back on my exercise regimen, doing more recreational reading, and blogging more regularly!). Introspective reflection can also be a vital component of successful teaching.

In Reflective Teaching and Learning, Jennifer Harrison explains the roots of “reflective practice” in John Dewey’s examination of though and problem solving in the classic 1910 volume How We Think: “Dewey’s view was that reflective action stems from the need to solve a problem and involves ‘the active, persistent and careful consideration of any belief or supposed form of knowledge in the light of the grounds that support it’” (Harrison 9, citation omitted).  Harrison continues to explain that reflective practice can be considered as occurring at three levels, each succeeding level being less instinctual than the previous:

  1. technical reflection: examining events and action to determine what worked and what didn’t, and why;
  2. practical reflection: examining “the interpretative assumptions you are making in your work” (Harrison 8);
  3. critical reflection: examining “the ethical and political dimensions of educational goals and the consensus about their ends” (Harrison 8).

While each level is important, the second — practical reflection — is what draws me to blog this New Year.

As I have worked with colleagues in interpreting their student evaluation data from the IDEA Center Student Evaluations instrument we use at Augustana, one of the matters we discuss is the selection of learning objectives that is central to the process. IDEA SRIs focus on student reports of progress on specific learning objectives selected as “essential” or “important” by the instructor. So, the instructor’s selection of priority objectives is obviously crucial. There are a couple of areas in the summary report to which I draw their attention: the reported progress on their selected objectives, of course, and also the raw data on objectives they did not select. If the scores on selected objectives is lower than expected, and/or the scores on unselected objectives is higher, at least one important question for practical reflection arises: Are the objectives you’ve selected really the focus of your teaching practice? Or is there a disconnect between your assumptions about teaching goals and your actual practice in the classroom? For instance, you may hold firmly to the notion that Objective #8, “developing skill in expressing oneself orally or in writing,” is important to your class. But do you actually spend time and energy instructing in this skill area in the class? Do your assignments clearly reflect and articulate that learning objective? If not, there may be a disconnect between what you believe or intend in teaching and your actual action in the classroom.

These three components of teaching practice — beliefs, intentions, and actions — are at the heart of the Teaching Perspectives Inventory (TPI), a free self-assessment instrument developed by Daniel D. Pratt and Associates based on extensive research into teaching beliefs, intentions and actions. The TPI is a 45-item survey that analyzes these three dimensions across five key teaching perspectives:

  • transmission: “Effective teaching requires a substantial commitment to the content or subject matter”;
  • apprenticeship:  “Effective teaching is a process of socializing students into new behavioral norms and ways of working”;
  • developmental:  “Effective teaching must be planned and conducted ‘from the learner’s point of view'”;
  • nurturing: “Effective teaching assumes that long-term, hard, persistent effort to achieve comes from the heart, not the head”;
  • social reform: “Effective teaching seeks to change society in substantive ways” (Pratt and Collins 2001-2014).

Any teacher will have varying levels of all five perspectives; some will be dominant, some recessive, and the levels may well change over time based on changes in knowledge, experience… and reflection!  I took the TPI last fall — here’s how it shook out:

Klien_TPI_results_Oct_2014

Developmental  teaching reached above the upper line, indicating a dominant perspective. Apprenticeship, Nurturing, and Social Reform all fall below the lower line, indicating recessive perspectives. Overall, the results in the 30s suggest that these perspectives are held moderately. The emphasis on developmental teaching makes sense to me, although I note a bit of a disconnect between my intentions and my actions — something I’ve been pondering about my practice since I took this survey. I was a bit surprised that the three recessive perspectives were at these levels, considering the emphasis on disciplinary analysis of communication as political and social agency that I (think I?) stress in my classes. More fodder for reflection!

The TPI doesn’t assume that some perspectives are “better” than others. And it’s not a perfect instrument, to be sure. Rather, the results provide one lens for practical reflection: what assumptions about teaching drive your practice at a given time? And is there any disconnect between what you believe, what you intend, and/or how you act as a teacher?

So, as we move into 2015, let’s take the opportunity to reflect on the work we do, and resolve to be more reflective practitioners in order to match our actions to our intentions and serve our students well.

For more resources on reflective practice, check out the following:

Happy New Year!

 

Work Cited

Harrison, Jennifer. “Professional Development and the Reflective Practitioner.” In Sue Dymoke and Jennifer Harrison (Eds.), Reflective Teaching and Learning. Thousand Oaks, CA: Sage, 2008. 7-44. Print.

 

Student evaluation day need not live in infamy

Yesterday, December 7, 2014 — an anniversary for a date which will live in infamy. 73 years ago the United States was suddenly and deliberately attacked by naval and air forces of the Empire of Japan.

More recently, many of my colleagues at Augustana (on a trimester calendar) felt suddenly and deliberately attacked by pen and paper missives of the Empire of Their Students.  All too soon, those of you on semester calendars will have your own students complete the dreaded SRIs (student ratings of instruction), and immediately start speculating on whether or not that surly, detached kid in the back row will nuke you as you anticipate he will.

Student course evaluations can be a valuable source of information — not just as summative assessment for department chairs and T&P committees who evaluate your work as a teacher, but as formative assessment for you, the teacher, who can use the data you receive to reflect on your classes, locate your current strengths and revise and tweak where you can. But all the positive data in the world, any collection of bright and shiny open-response affirmations from students can be overshadowed by the one or two negative responses that invariably turn up like bad pennies. All too often it is the this “bring on the rage, bring on the funk” moment of reading student course evaluations that keeps us from engaging them with open-minded inquiry as education professionals.

After a brief hiatus, APP is back with what is hopefully a timely chunk of advice! Isis Artze-Vega, an educational developer from Florida International University, provides a healthy perspective and valuable tips for engaging your SRI responses productively in the latest Faculty Focus. The day you get your summary report and completed forms need not live in infamy… indeed, it may be the first day of the rest of your continuing improvement as a teacher.

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DECEMBER 8, 2014

Cruel Student Comments: Seven Ways to Soothe the Sting

By: in Faculty Evaluation

Reading students’ comments on official end-of-term evaluations—or worse, online at sites like RateMyProfessors.com—can be depressing, often even demoralizing. So it’s understandable that some faculty look only at the quantitative ratings; others skim the written section; and many others have vowed to never again read the public online comments. It’s simply too painful.

How else might you respond? Here are seven suggestions for soothing the sting from even the most hurtful student comments:

1. Analyze the data. First, look for outliers: anomalous negative views. In research, we would exclude them from our analyses, so you should do the same for uniquely mean-spirited or outlandish comments.

Next, find the ratio of positive to negative comments to get an overall picture of student impressions. Better yet, categorize remarks: Are students responding negatively to your assignments? The course readings? A particular behavior? Identifying themes will help you determine whether they warrant a response. If multitudes of students note that they didn’t know what was expected of them or that you were disorganized, you’ll want to reflect on the area(s) identified. What might have given students that impression? And what steps might you take to improve or to alter their perception?

The recent New York Times piece “Dealing with Digital Cruelty” offers additional ideas for responding to mean-spirited online comments. Some of those suggestions are woven into numbers 2-5 below.

2. Resist the lure of the negative. “Just as our attention naturally gravitates to loud noises and motion, our minds glom on to negative feedback,” the article explains, adding that we also remember negative comments more vividly. This finding itself is comforting. If we catch ourselves dwelling on students’ negative feedback, we can consider: Am I focusing on this because it’s “louder,” or because it’s a legitimate concern? If it’s the latter, revisit the ideas in suggestions 1 and 3. Otherwise, skip to 4 and 5 below.

3. “Let your critics be your gurus,” suggests the New York Times piece. It explains we often brood over negative comments because we suspect they may contain an element of truth. Rider University psychology professor John Suler advises us to “treat them as an opportunity.” Ask yourself, “Why does it bother you? What insecurities are being activated in you?” “It’s easy to feel emotionally attacked,” adds Bob Pozen, a senior lecturer at the Harvard Business School and senior research fellow at the Brookings Institute, “but that doesn’t mean your critics don’t have a point.”

4. Find counter-evidence. When you encounter a negative comment, look for (or recall) comments that contradict it—whether positive feedback from other students or a colleague. “Disputing to yourself what was [written]” can make “harsh comments… feel less potent” (Rosembloom, 2014).

5. Dwell on the positive ones. Because “it takes more time for positive experiences to become lodged in our long-term memory,” (Rosembloom, 2014) we should devote at least as much time to students’ positive comments as their negative ones. Plus, remembering your teaching strengths can motivate you to continue exhibiting the trait or design your courses a certain way. These positive sentiments, often heart-warming and gratifying, will also help you maintain a positive outlook toward students.

The New York Times article proposes another strategy, in the brief article segment about student evaluations. Psychology professor James O. Pawelski jokes that “bars would make a killing if at the end of each semester they offered ‘professor happy hours’ where teachers could bring their evaluations and pass the negative ones around.” He cautions that “Nobody should be alone when they’re reading these things.” That advice leads us to our next tip.

6. Read them with a friend. Whether a departmental colleague, relative, or a trusted center for teaching and learning staff member, a more objective party can help you make sense of or notice the absurdity of the comments because they’re not as personally invested in them.

7. Be proactive, especially if these comments will be the primary data used in decisions about your hiring, re-hiring, promotion, etc. In this case, revisit suggestion 1 above. If you don’t conduct this analysis yourself, you’ll be at the mercy of whomever is charged with your evaluation—and they probably won’t be as thorough. They too may focus on negative comments or outliers. Also, take the time to provide explanations about any off-the-wall student complaints, so that your reviewers don’t draw their own conclusions.

Ultimately, all parties involved—particularly academic leaders—should remember that, important as they are, student comments offer only one perspective on teaching. Thorough evaluation of teaching effectiveness requires that each of us reflect on our practices, examine artifacts from our courses (assignments, syllabi, etc.), and look closely at what our students know and can do upon completion of our courses. The proof, after all, is in the pudding.

Reference:
Rosenbloom, S. (2014, August 24). Dealing with digital cruelty. The New York Times.

Dr. Isis Artze-Vega, associate director of the Center for the Advancement of Teaching, Florida International University.

– See more at: http://www.facultyfocus.com/articles/faculty-evaluation/cruel-student-comments-seven-ways-soothe-sting/?ET=facultyfocus:e168:335619a:&st=email#sthash.k6XaIXfk.dpuf